Mindsphere Solutions

  Anyone who Googles 'marketing trends 2021' knows that content marketing and data are decisive for setting the right course; In addition, you know that you have to communicate personally. Mass marketing is of little or no use anymore. We are blind to banners on the website and use adblockers to keep out annoying advertisements. How do we ensure relevant interaction without it becoming surreptitious advertising? And from what perspective do you engage in personal interaction? For that, start with monitoring. What are the competitors doing? What is said about the products and the company or enterprise? What are new and potential customers talking about? What do they think of our products or services? Monitoring is essential for answers to these questions. At the same time, the Brand is important. You use a Brand to be identifiable and distinctive. This goes perfect for the Customer Interaction now. They are about brand awareness, image, inbound marketing and social sales.

  B to B lead generation can be defined as a sales technique promoting the creation of qualified inbound contacts. The objective is by making contact to promote the sale of products, services and information between two companies. To do this, the company aiming to generate qualified leads will use prospecting and marketing techniques to get these targets interested in what it wants to sell. B to B lead generation is one of the fundamental objectives of any company, whether it is a VSE, SME ETI or a large group. Go for the Telemarketing & lead generation   in this case. How To Generate Qualified B To B Leads? B to B lead generation requires the use of one or more commercial techniques. We can distinguish 5: ·        So-called “field” commercial prospecting : Company salespeople are asked to go out and find leads within their own company. To do this, they will use their sales force ·        Tele-prospection : This recognized prospecting technique aims to contact prospects d

  A great customer experience comes down to this you sell a good product or service and you treat the customer the way you want to be treated yourself. It's that simple. But that is easier said than done. That's why here are ten tips to help you provide excellent customer service to your customers. Make Sure That Your Customers Can Contact You in Several Ways It is not always easy to get in touch with a customer service department for a question or complaint. It is essential that you offer the customer several ways to easily communicate directly with you.   The goal should be that every customer can reach you by phone, email, live chat, internet, etc. Also make sure that the waiting time is as short as possible to get in touch with you. For the Customer Service Solution   this goes perfect. Send a Confirmation of Receipt Most people are willing to wait on the phone for hours to speak to a customer service representative. After all, they think their question is pending o