Mindsphere Solutions

The customer, the ROI. Any commercial enterprise has the objective of satisfying it as well as possible in order to build loyalty. This customer-company relationship begins with a phase of expression of the need by the customer to which the company responds by providing relevant solutions. But we all know today that the customer is no longer limited to just one source of information. The latter will therefore compare the different options available to him, before making his choice. Hoping that you are the chosen company, your ambition after this acquisition process is to ensure that the relationship with the client can continue. To get there, there are three basic steps that you should not miss: the integration of new customers, the constant contribution of added value and the effective management of the after-sales relationship. For the best Customer Integration this is important. Complete the integration process The first step for activating a new client is to com

You have invested a considerable part of your marketing budget as well as your time to create the website that appeals to your boss. The concern is that no prospect is on the horizon.   If this is your case, chances are you haven't designed your site as a lead generator. ·        Fortunately, the mechanics are not complicated. You can start making your website a real asset to develop your business, thanks to the 5 fundamental principles of lead generation. ·        63% of marketers understand this: generating traffic and leads have become their main challenges. Simply because the companies that generate 60% of their leads online, will develop 4 times faster than those that do not have a lead generation strategy. ·        The action of generating Leads represents the will to attract and convert anonymous visitors into qualified prospects. It is a complex and strategic process that any good marketer must put in place. With Telemarketing & lead generation

Improving the customer experience has become a priority for many organizations. It represents a solid key factor of differentiation from the competition. So what can brands do to improve loyalty and retain today's multichannel customers?   Here is a summary of the best tips for improving the customer experience across all touch points. Help your contacts build their own user experience The majority of users always try to find the information they are looking for on your site before calling you or sending you an email. Make it easy for them by providing online help resources (FAQs), videos or even a live chat system. With the proper Customer Interaction this is important. Do not avoid coming into contact with the customer There is nothing more frustrating for a customer than not finding your contact information on your website. If a customer has a more detailed request that your self-help options cannot answer, they should be able to easily find your contac