Success Options for the IT Services Now
IT Service Providers and MSPs
don't know how to sell! The vast majority of IT service entrepreneurs have an
extremely technical history, therefore, the difficulty with the commercial
side.
What is the client's scenario?
It is necessary to include in
your proposals, what problems the client has today. Do an initial analysis /
consultation with him before submitting a complete proposal.
Focus on security
How does it back up today? How's
his antivirus? And monitoring? It is necessary to understand his shortcomings,
to later offer solutions in a more assertive way. That way he will be hooked by
the need to understand why he needs his IT Services.
But then, what do you do?
More than just listing your services
with 'technical' terms, it is important to 'translate' that for the customer.
The lack of understanding of its differentials will be critical at this stage.
Enjoy and demonstrate your services in practice, through 'tastings', in
addition to sample reports.
Know the Client Better
This questionnaire should be used
if the customer wants to proceed with the IT analysis after the initial email.
So use the answers to write a report and develop solutions and identify
opportunities.
Services Offered
It is important to detail your
services in a way that the customer can understand, this is essential for the
entrepreneur to identify the differentials of your company. Do this in order to
create a report based on the current needs that the customer has in IT.
The purpose of the report is
extremely commercial. In it you must pay attention to the problems and
characteristics reported by the customer to suggest solutions based on their IT
services. As a result he needs to have the impression that you have a service
that will resolve everything he reported as unproductive on your network.
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